Frequently Asked Questions
- Mark your calendar and test your system once a month.
- Prevent false alarms by always disarming your alarm before opening a door or window.
- Use your system as often as possible.
- If you do trip your system (set the alarm off accidentally), call us at (717) 541-0212 to confirm that it is a false alarm.
- Update your Emergency Contact List (ECL) when information changes.
- Don’t give out your system number.
- If you use Total Connect, synchronize your panel with your computer at least once a month.
Call us: (717) 541-0212
- Call Central Station to put your system on test: (717) 541-0212
- Arm your system.
- Trip your system. For example, open a door or window.
- Let your alarm go off for 30 to 45 seconds.
- Disarm your system.
- Wait 1 minute.
- Call Central Station and ask what signals they have received.*
*If none, you will be directed to our Service Technicians to troubleshoot.
Email us with your new emergency contact list: dataentry@knightsecuritysystemsinc.com.
Email us and we will provide documentation: dataentry@knightsecuritysystemsinc.com
Coming soon.
Contact us at (717) 541-0212, and we will guide you through the transfer process.
Product Manuals
Don't see your manual listed? Please contact customer service.
Customer Care:
(717) 541-0212
About Us
From intrusion to fire and video to access control, Knight Security Systems, Inc. offers the industry’s most advanced technologies and products, combined with technical support and customer service that’s second to none.
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Contact
Headquarters
5879 Avis Lane
Harrisburg, PA 17112-1606
Office: (717) 541-0212
PA State License #040745